Field Service Engineer – Offshore & Edge Systems

Permanent employee, Full-time · Rijswijk, Hybrid

Company Description
Ever deployed software… to the middle of the sea? 

At Helin, we don’t just run code in the cloud — we run it on vessels, drilling platforms, and remote industrial sites where safety, uptime, and precision are non-negotiable. That’s where you come in. 

As a Service Engineer, you're the bridge between our edge platform and the real-world systems it runs on. You’ll make sure our applications are correctly deployed, connected, tested, and supported — whether that's in the factory during a FAT or on-site offshore. This isn’t a role for someone who wants to sit back and monitor. This is for someone who enjoys getting their hands dirty, solving real technical challenges under pressure, and constantly improving how we deliver. 

You’ll work across systems (IP networks, Linux, CCTV, PLCs), across locations (from Rijswijk to offshore installations), and across teams (engineering, support, project delivery). The stakes? Critical uptime, smarter operations, and safer people in the field.
Job description
What you’ll do 
  • Lead the setup and configuration of IP networks, CCTV systems, and Helin’s edge applications
  • Drive deployments from Factory Acceptance Testing (FAT) through to successful on-site commissioning
  • Tackle technical challenges head-on — from hardware integration to remote troubleshooting
  • Partner with engineers and field technicians to refine and improve implementation processes
  • Own the documentation of system architectures using CAD tools and clear technical diagrams
Qualifications
  • A proactive mindset and confidence leading through ambiguity and troubleshooting unknowns
  • Proven experience deploying systems in industrial, marine, or offshore environments
  • Solid understanding of IP networking and command-line comfort in Linux environments
  • Ability to interpret and communicate technical drawings and system documentation
  • Strong stakeholder engagement skills — especially in dynamic, cross-functional settings

Bonus if you have 
  • Experience working with PLCs or IoT-enabled environments
  • Background in offshore deployments or supporting remote sites
  • Familiarity with FAT procedures, test plans, or system validation workflows
Additional information
Practical details 
  • Location: Rijswijk HQ (Netherlands), hybrid setup (2–3 days/week in-office)
  • Includes occasional travel to suppliers and offshore locations
  • Application process: Intro call → Technical interview → Team round
  • Timeline: Offer expected within 10 working days of final interview
Why join Helin 
  • Lead mission-critical tech implementations that make offshore operations safer and smarter
  • Grow with a €3,000 annual education budget and flexible hybrid work setup
  • Participate in our Stock Appreciation Rights (SARs) program
  • Be part of a diverse team spanning 30+ nationalities
  • Shape the future of industrial data and your career path

Please note:  
  • When you apply, you accept our privacy statement. For more information, go to https://www.helindata.com/company-about/careers/    
  • Only candidates living in the Netherlands with EU citizenship or equivalent will be considered as viable candidates. 
  • Working remotely is NOT an option. 
Acquisition in response to this vacancy is not appreciated.  

#LI-Hybrid
We are looking forward to hearing from you!
Thank you for your interest in Helin!
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