Service engineer – Industrial connectivity

Permanent employee, Full-time · Rijswijk, Hybrid

Why this Role Matters

At Helin, we turn industrial data into actionable insights for maritime and renewable energy customers, powering a safer, more sustainable world. Our edge-intelligence platform—backed by €3 million in seed funding and partnerships with Microsoft, Aveva and NVIDIA—combines AI, cybersecurity and video analytics to optimise industrial operations and accelerate the energy transition. You’ll join a diverse team of 60+ professionals from 30+ nationalities, united by four core values:

Kind and driven teamwork – you’re never working alone
Collaborative growth – we advance together, professionally and personally
Courage to innovate – freedom to experiment with cutting-edge technologies
Trust in progress – every evolution is part of our revolution

As our Field Service Engineer, you’ll ensure seamless connectivity and operational reliability of critical systems offshore, on vessels, and in remote industrial sites. Your expertise directly impacts uptime, safety, and sustainability—supporting Helin’s mission to transform industrial operations worldwide.

What You'll Achieve

Deploy and configure reliable IP networks, CCTV systems, and edge technologies ensuring peak performance.
Lead end-to-end installations, from factory acceptance testing to on-site commissioning.
Proactively diagnose and resolve technical challenges, minimizing downtime and enhancing client satisfaction.
Collaborate cross-functionally to continuously refine deployment processes and system reliability.
Create detailed, accessible technical documentation and diagrams that facilitate seamless operations.

What You Bring

Proven experience (3+ years) as a service or implementation engineer in industrial, offshore, maritime, or energy environments.
Solid understanding of IP networking (TCP/IP, DHCP, routing), ensuring robust connectivity.
Expertise in Linux-based configuration and troubleshooting.
Ability to interpret and execute complex system and network diagrams effectively.
Familiarity with FAT processes and system validation, ensuring high-quality deployments.
Exceptional communication skills, capable of articulating technical concepts to diverse audiences.
Readiness to travel occasionally, ensuring successful deployments both domestically and internationally.
Residence in the Netherlands with permanent work authorization.

Bonus Superpowers

Hands-on experience with PLCs, IoT devices, or CCTV systems, boosting your effectiveness in deployments.
Prior experience supporting offshore or remote industrial installations.
Proficiency in CAD for detailed technical documentation.

Your Growth Journey

First 90 days: Master Helin's systems, lead your first successful deployments, and build collaborative relationships.
Year one: Enhance deployment processes, improve system reliability, and expand technical expertise.
Beyond: Progress into senior technical or team leadership roles, shaping industrial connectivity strategies.

Additional Information

Location: Hybrid, based in Rijswijk with minimum two office days per week.
Please note, that only candidates living in the Netherlands will be considered as viable candidates. Working remotely is NOT an option.
Your journey: Introductory conversation → Technical interview → Team interview → Offer.
Timeline: Offer decision typically within 10 working days.
Next step: Apply today by submitting your resume and a brief explanation of your suitability for this exciting opportunity.

Why Join Helin?

Collaborate within an inclusive, global team innovating at the edge of industrial technology.
Benefit from flexible working arrangements, travel opportunities, and competitive perks.
Invest in your growth with a generous €3,000 annual education budget.
Contribute to critical advancements in safety, sustainability, and efficiency worldwide.

Ready to shape the future of industrial connectivity? Apply now!

Acquisition in response to this vacancy is not appreciated.

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Thank you for your interest in Helin!
Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to recruitment@helindata.com