Service engineer – Industrial connectivity

Permanent employee, Full-time · Rijswijk, Hybrid

Company Description
At Helin, we’re shaping a better world by upgrading the present! We’ve built a game-changing SaaS platform that manages edge devices on industrial assets, boosting efficiency, safety, and sustainability. Thanks to our solutions, clients in the marine and energy sectors accelerate the energy transition—and save billions along the way. 

Curious? Excited? Ready to learn more?  

You’ll join a diverse, driven team of 70 professionals from over 30 nationalities, ages ranging from 19 to 60+. We live by four core values that guide everything we do:  
  • Kind and driven teamwork — you’re never tackling projects alone. 
  • Collaborative growth — we grow as a team and expect you to grow too. 
  • Courage to innovate — freedom to try new ideas and challenge the status quo. 
  • Trust in progress — every step forward counts in our revolution. 

Join us and be part of something big. 


Why this role matters 
At Helin, you’re key to powering critical industrial systems offshore, on vessels, and in remote sites. Uptime, safety, and precision are non-negotiable — and you make sure our edge platform runs flawlessly in these demanding environments. You deploy, troubleshoot, and improve hardware and software setups, working hands-on in challenging conditions alongside diverse teams. If you love solving real technical challenges and taking ownership, this role is for you.
Your role
  • Lead setup and configuration of IP networks, CCTV systems, and Helin edge applications
  • Drive deployments from factory acceptance testing (FAT) through on-site commissioning
  • Troubleshoot hardware, software, and connectivity issues proactively and methodically
  • Collaborate closely with engineers, field technicians, and suppliers to refine processes
  • Create and maintain clear technical documentation, including CAD diagrams and system drawings
Your Profile
  • Minimum 3+ years as a service or implementation engineer in industrial, offshore, maritime, or energy sectors
  • Strong practical knowledge of IP networking fundamentals (TCP/IP, DHCP, routing)
  • Confident in Linux command-line for configuration and troubleshooting
  • Experience reading and interpreting system and network diagrams
  • Familiarity with FAT procedures and system validation workflows
  • Excellent communication skills, able to explain complex technical info clearly to varied audiences
  • Proactive ownership mindset, comfortable working under pressure and ambiguity
  • Flexibility to travel occasionally to supplier sites and offshore locations within the Netherlands and abroad
Bonus if you have 
  • Experience with PLCs, IoT devices, or CCTV system setups
  • Background supporting offshore or remote industrial deployments
  • Strong CAD skills for detailed technical documentation
Additional information
  • Location: Rijswijk HQ (Netherlands), hybrid setup — you’ll work 2 to 3 days a week in the office
  • Occasional travel to suppliers and offshore sites is part of the job
  • Application process: intro call → technical interview → team round
  • Timeline: expect an offer within 10 working days after your final interview
Why join Helin
  • Join a diverse, international team that’s pushing the limits of industrial edge technology
  • Enjoy a flexible hybrid work model based in Rijswijk, with the option to work remotely and travel offshore
  • Get a €3,000 annual education budget to boost your skills and career growth
  • Benefit from competitive perks like office lunches, commuting allowance, 24 holiday days, and our stock appreciation rights program
  • Make a real impact by helping create safer, smarter, and more sustainable offshore and industrial operations worldwide
Please note
  • By applying, you agree to our privacy statement. Learn more at https://www.helindata.com/company-about/careers/
  • Only candidates living in the Netherlands with EU citizenship or equivalent will be considered
  • Working remotely full-time is not an option
  • Acquisition in response to this vacancy is not appreciated
#LI-hybrid
We are looking forward to hearing from you!
Thank you for your interest in Helin!
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