Training Specialist

Permanent employee, Full-time · Rijswijk

Company Description
Are you ready to define and execute our Training strategy? Fully own the customer-facing Training Function? 
 
Then this is your chance to do training your way! Try out the latest training methods, techniques and technologies.

At Helin we are shaping a better world by upgrading the present! We created a game-changing SaaS platform for managing edge devices on industrial assets, boosting efficiency, safety, and sustainability. With this, our clients in marine and energy sectors accelerate the energy transition and save billions at the same time. 

Intrigued? Excited? Want to know more? 

We are 60+ people from 30+ nationalities working together based on 4 core values: 
  1. Kind and driven teamwork – you would not be training alone :)
  2. Collaborative growth – we grow as team and expect you to grow as professional 
  3. Courage to innovate – we are free to try the newest things 
  4. Trust in progress – every evolution is part of this revolution 
Job description
What you’ll do 

As our Training Specialist, you own our customer-facing training function. Your role is pivotal in ensuring our clients' operators and managers are well-equipped to utilize our products effectively and in facilitating smooth communication between our software developers, oil rig operators, and managers. In this role, you define and execute our training strategy, create training programs and materials, and deliver online training from your desk to our customers around the world.  
 
Key Responsibilities: 
  • Training Delivery: Organize and deliver remote (online) training sessions to operators and managers at our clients' sites, ensuring they understand the value of our products and why and how they should use them to support 24/7 operations worldwide.  
  • Training Development: Create a comprehensive training strategy, programs and materials, covering all aspects from the basics (why) to detailed instructions (how) for both, our Red Zone application and the Helin Platform. This includes designing, developing and implementing distance learning solutions, in selected platforms.  
  • Training Maintenance: Continuously update and maintain training materials, based on participant feedback and input from our development team on product updates. 
  • Sales Support: Support our sales team by explaining our product’s features, benefits, and usage for different user groups. 
  • Independent Leadership: Lead the customer-facing training function independently, demonstrating strong initiative and leadership skills. 
Qualifications
Who are you? 
 
Honestly, we don't even need to spell out this role for you. You live it and breathe it. To thrive in this team, it's important to take ownership of training. With strong communication skills and the ability to work independently, you excel at connecting with diverse groups and leading a customer-facing function. 
 
In addition, you: 
  1. Are a resident of The Netherlands and have a valid work permit (we do not sponsor visas nor relocations). 
  2. Have at least 5 years of hands-on experience in creating and delivering online training programs, covering the basics (why) to detailed instructions (how). 
  3. Have experience in developing e-learning modules for software applications in collaborating with software developers. 
  4. Are familiar with the oil and gas industry, particularly creating and delivering training to offshore operations and 24/7 operational environments. 
  5. Have excellent communication (English) and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders at all levels.  
  6. Possess a degree in Instructional Design, Communications, or equivalent. 
And it would be great if you have experience in a fast-growing scale-up international environment. 

This is what you get from us 
  • A chance to be part of an amazing international and fast-growing team. 
  • A flexible work environment; at our growing office in Rijswijk or from home. 
  • The chance to learn, excel in your craft and grow. We will support your education and development with a yearly budget, and you’ll have plenty of freedom for your own ideas and initiative. 
  • Lunch is on us and on Fridays, we get food from one of our favorite local eateries delivered to the office. 
  • We’ve got your commuting expenses covered: if you are walking, biking, driving or using public transport with an NS business card. 
  • After putting in all effort, we want to make sure you can unwind too. If you work a 40-hour week, you’ll have 24 vacation days, and we will offer you the possibility to work remotely for 2 weeks per year. 
  • We've got your retirement savings sorted too, and Helin covers half of the contribution 
Additional information
Click on Apply for this job and send us your CV in English and a brief motivation letter clarifying how you meet our requirements 1 to 6 above. 
 
Please note, that only candidates living in the Netherlands with EU citizenship or equivalent will be considered as viable candidates. We are not eligible to offer a Highly Skilled Migrant sponsorship. Working remotely is NOT an option. 
 
Acquisition in response to this vacancy is not appreciated. 
 
#LI-Hybrid 
We are looking forward to hearing from you!
Thank you for your interest in Helin!
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