Company Description
Build structure where complexity reigns. Lead the team behind our most critical systems.
At Helin, we support systems that can’t afford to fail. Think offshore drilling platforms. Global maritime fleets. Wind farms and solar assets feeding the grid. When something goes down, it’s not just downtime — it’s real-world risk, operational loss, and safety on the line.
We’re looking for a Support Manager who brings clarity to the chaos. Someone who doesn’t just manage escalations, but builds the frameworks that prevent them. You’ll lead a team of support engineers and design the processes that keep our customers’ most vital systems running — whether they're on a vessel in the Atlantic or a solar field in Brabant.
This role combines people leadership, operational excellence, and technical collaboration across software, hardware, and deployment teams. If you’ve led support functions in complex, high-stakes environments — and you’re ready to take full ownership of scaling that support as we grow — read on.
Helin is scaling fast. Our support team sits at the front line—keeping offshore rigs, smart grids, and critical systems live. We’re not looking for a senior engineer who helps out. We’re hiring a support leader. Someone who brings calm, clarity, and structure under pressure.
You will lead the team, own the process, and build the support function that can scale with our mission.