Team Lead Field Service

Permanent employee, Full-time · Rijswijk, Hybrid

About Helin

Helin shapes a better world by upgrading the present.

We help large industrial operators make faster, safer decisions for globally operating assets: vessels, drilling rigs, and solar and wind farms. Our edge computing platform simplifies operations the way a smartphone simplifies daily life: companies build custom applications on our data foundation to solve operational challenges.

We bring deep expertise in advanced analytics and edge computing, deploying edge analytics solutions as a service worldwide. Helin Platform delivers efficiency and safety in operations, creating billions in savings for the marine and energy sectors.

We work with industry leaders like Boskalis and BP. Our Red Zone Manager uses vision AI to monitor hazardous areas and improve crew safety, while Helin Platform enables customers to build their own AI and machine learning applications and deploy them across their fleet worldwide. We're a team of 80+ professionals from 35+ nationalities in Rijswijk.

Why this Role Matters

Industrial hardware deployments are growing more complex. Offshore rigs, vessels, and remote energy sites rely on edge devices, camera systems, and AI-driven monitoring. But installation quality and operational uptime depend on standardized processes and strong technical leadership.

This is a 1st line management role. As Team Lead Field Service, you'll own field service operations for Red Zone Manager and hardware deployments. You'll lead a team of field service engineers, standardize deployment processes, and enable external partners to deliver independently.

You'll shape how field service evolves as AI and platform capabilities reshape implementation. This is about enabling others, not doing the work yourself.

What You'll Achieve

Lead and develop a team of field service engineers deploying hardware, camera, and edge systems across offshore and industrial sites.
Standardize implementation processes from Factory Acceptance Testing through on-site commissioning. Build repeatable frameworks that external partners can execute independently.
Enable partner organizations to deliver installations at scale, expanding deployment capacity without scaling headcount linearly.
Drive the strategic roadmap for field service over the next 2–3 years. Anticipate how AI and platform evolution will reshape the function.
Own deployment quality and uptime metrics across all field operations. Your team's work directly impacts crew safety and operational reliability.
Collaborate cross-functionally with product, engineering, and commercial teams to align field service with Helin's platform evolution.

What You Bring

5+ years in field service, implementation engineering, or technical project delivery in industrial, offshore, maritime, or energy environments.
2+ years leading or coordinating technical teams. Formal management experience preferred. Strong informal leadership (mentoring, project coordination) also valued.
Solid understanding of hardware deployment workflows: IP networking (TCP/IP, DHCP, routing), CCTV/camera systems, edge devices, and industrial connectivity.
Proven track record building or improving standardized processes for technical implementations. You think in frameworks, not one-offs.
Strategic mindset: you see beyond today's tasks to tomorrow's operating model. Experience navigating organizational or technical transitions is a strong signal.
Excellent communication across audiences: translating between technical field teams, external partners, and senior leadership.
Based in the Netherlands with valid permanent work authorization. No visa sponsorship available.

If you meet 5 of 7, we encourage you to apply.

Nice to Have

Background in AI-enabled camera systems, vision AI, or smart energy deployments.
Experience managing partner or supplier relationships for outsourced technical implementations.
Familiarity with PLCs, IoT devices, or industrial monitoring platforms.
Working knowledge of Linux environments and CAD documentation tools.

Note: Nice to have means not required.

Additional Information

Location: Rijswijk, Netherlands (hybrid: 3 days in office per week)
Travel: Occasional domestic and international travel to supplier sites and offshore locations.
Learning budget: €3,000 annual budget for conferences and training.
Work Authorization: Netherlands required. No visa sponsorship or relocation support.

Why Join Helin?

Your leadership directly impacts crew safety on offshore rigs and industrial sites. Every deployment your team delivers makes operations safer.
Own the evolution of field service at Helin. Shape how the function scales, standardizes, and adapts to AI-driven implementation.
Lead a skilled, diverse team within an 80+ person company spanning 35+ nationalities. Flat structure. Your ideas reach decision-makers immediately.
Be part of the platform shift. Help define how hardware deployment evolves as AI and edge computing reshape industrial operations.
Base salary, SARs participation, 24 holidays, €3,000 education budget, office lunches, commuting support, hybrid flexibility.

Ready to lead the future of industrial field service? Apply now.

No recruitment agencies.

#LI-Hybrid

Apply for this job

We are looking forward to hearing from you!

Thank you for your interest in Helin!
Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to recruitment@helindata.com